FREQUENTLY ASKED QUESTIONS
GPM means gallon per minute. To get a reading that is accurate for everyday use is hard to figure as pressure differs from time to time. However, if normal, use a gallon jug and count how many minutes or seconds it took to fill. If it takes 1 minute to fill, then it would be 1 gallon per minute. Don’t be wasteful, remember to use the water measured by watering your household plants.
If the stream from your faucet is sluggish, it may be time to replace your aerator. Minerals or dirt particles in the water (sand, rubber and metallic debris from pipes) can build up on the dome screen of your aerator or into the outlet screens and disrupt the stream.
All the materials are approved for drinking water and are in compliance with NSF/ANSI/CAN 61.
Yes, you can purchase aerator removal tool to remove hidden faucet aerators.
Use a pipe wrench. Place a cloth over the spout to protect the faucet from scratching.
Yes, they do! See below for more details
AERATOR.COM, A DIVISION OF NEOPERL ONE-YEAR LIMITED WARRANTY WHAT IS COVERED?
Aerator.com warrants to the original consumer purchaser that this faucet aerator, spray, laminar device, or faucet or shower adapter/fitting, will be free from defects in design, material, and manufacturing workmanship under normal installation, use, and service. Where Aerator.com inspection discloses any such defects within the Warranty Period, Aerator.com will replace above mentioned products FREE OF CHARGE. This warranty applies only to faucet aerators, sprays, laminar devices, or faucet or shower adapter/fittings, purchased and used by the original consumer purchaser in the United States, Canada or Mexico.
HOW LONG DOES THE WARRANTY COVERAGE LAST?
This limited warranty remains in force for one (1) year from date of purchase (the "Warranty Period").
HOW TO GET WARRANTY SERVICE?
Warranty service can be obtained by calling 203-756-8891 or writing to the address shown below. Proof of purchase from the original consumer purchaser must accompany all warranty claims.
Aerator.com 171 Mattatuck Heights Road Waterbury, CT 06705 Attn: Aerator.com Customer Service
WHAT IS NOT COVERED?
Damage due to abuse, misuse, improper installation, improper maintenance, alteration of the product, or misapplication, including but not limited to, selecting an improper aerator for your local water conditions, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Aerator.com will not be responsible for labor charges and/or damage incurred in installation, repair, or replacement. For more information on selecting a proper product for your local water conditions (egs., hard water, high sediment levels, or extreme low or high pressure conditions), please see the instructions that accompany the product and www.aerator.com.
LIMITATION OF LIABILITY AND EXCLUSION OF CERTAIN DAMAGES
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS ONE-YEAR LIMITED WARRANTY.
To the extent permitted by law, Aerator.com shall not be liable to buyer or any other person for incidental, consequential, or special damages, losses, injury, or costs, including but not limited to, increased water usage and related billing, arising out of any theory of recovery, including statutory, contract, or tort.
HOW STATE LAW APPLIES?
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.